Refund & Returns Policy – IvermectinSeller.us

At IvermectinSeller.us, we want you to shop with confidence. Our goal is to make sure every order arrives on time, in great condition, and exactly as expected. This policy explains when and how refunds, replacements, or reshipments are handled.

1. Lost Orders

We will replace or refund lost orders under these conditions:

• You notify us within 5 working days from the expected delivery date.
  
  
• The issue is reported no later than 8 weeks from the original shipping date.
  
  
• Your provided shipping address is correct and complete.
  
  

If you contact us after the 8-week period, we may not be able to issue a refund or reshipment.

2. When We Can Reship Your Order

We will gladly reship your order if:

• At least 7 extra days have passed beyond the normal delivery timeframe.
  
  
• The shipping address on file was correct.
  
  
• You have not already received the order.
  
  

If you gave an incorrect address:

• You may be charged again for the replacement order.
  
  
• If the original package is returned to us, we will contact you for refund arrangements.
  
  
• Refunds in these cases may take longer, especially if return postage was unpaid.
  
  

3. Damaged or Missing Items

We stand by a 100% satisfaction guarantee.
If your package arrives damaged, incomplete, or never arrives at all:

• We will send you a new one for free.
  
  
• If you prefer a refund instead, we will process it in full upon request.
  
  

4. Refund & Replacement Timeframe

To ensure smooth processing:

• Please allow up to 30 business days from the delivery date for your package to arrive before requesting a replacement.
  
  
• If you haven’t received your order after this period, or you have received notice that it was canceled/returned, please submit a Refund/Replacement Request through our support page.
  
  

We will handle any support inquiries right away and keep you informed every step of the way.

5. How to Request a Refund or Replacement

Contact our customer support team with:

• Your order number
  
  
• A brief explanation of the issue
  
  
• Any photos (if the package was damaged)
  
  

📧 Email: support@ivermectinseller.us
📍 Address: 451 Wall Street, London, UK
📞 Phone: (064) 332-1233
📠 Fax: (099) 453-1357

6. Our Commitment

Your satisfaction is our top priority. We aim to handle all refund and replacement requests fairly, quickly, and with the least possible inconvenience to you.